Legal Notice

LEGAL INFORMATION

In compliance with the duty of information contained in Article 10 of Law 34/2002, of July 11, of Services of the Information Society and Electronic Commerce, the following data of the owner are reflected below:

Name: YAÑEZ Y ASOCIADOS SOCIEDAD DE SERVICIOS MAYORISTA RISTOUR SL (from now on RISTOUR VIAJES )

TAX ID: B72507510

Registered Office: GRANADO DEL HIGUERON 2 FUENGIROLA MÁLAGA 29640

E-mail: info@ristourviajes.com

Registry Data: Malaga Mercantile Registry, Volume:6238, Folio:95, Page:MA-170088

1. USERS

The access and/or use of this portal attributes the condition of USER, who accepts, from said access, the present Terms and Conditions herein reflected. The aforementioned Terms and Conditions shall apply regardless of the General Terms and Conditions of Contract that may be mandatory.

2. USE OF THE PORTAL

RISTOUR VIAJES provide access to a multitude of information, services, contents, programs or data (from now on, “the contents” and/or “the services”) in Internet belonging to RISTOUR VIAJES or to its licensors to which the USER can have access.

The USER assumes responsibility for the use of the portal. This responsibility extends to the registration that was necessary to access certain services or content. In such registration the USER will be responsible for providing truthful and lawful information. As a consequence of this registration, the USER may be provided with a password, for which he/she will be responsible, undertaking to use it diligently and confidentially. The USER undertakes to make appropriate use of the contents and services (such as chat services, discussion forums or newsgroups) that RISTOUR VIAJES offers through its portal and, by way of example but not limited to, not to use them to (i) engage in illicit, illegal or contrary to good faith and public order activities; (ii) disseminate content or propaganda of a racist, xenophobic, pornographic-illegal, apology of terrorism or against human rights; (iii) to provoke damages in the physical and logical systems of RISTOUR VIAJES , of its suppliers or of third persons, to introduce or to spread in the network computer virus or any other physical or logical systems that are susceptible to provoke the previously mentioned damages; (iv) to try to accede and, in its case, to use the accounts of electronic mail of other users and to modify or to manipulate its messages. RISTOUR VIAJES reserves the right to remove any comments and contributions that violate the respect for the dignity of the person, which are discriminatory, xenophobic, racist, pornographic, that violate the youth or childhood, order or public safety or, in his opinion, are not suitable for publication. In any case, RISTOUR VIAJES will not be responsible for the opinions expressed by users through forums, chats, or other participation tools.

3. INTELLECTUAL AND INDUSTRIAL PROPERTY

RISTOUR VIAJES by itself or as an assignee, owns all intellectual and industrial property rights of its website, as well as the elements contained therein (including but not limited to images, sound, audio, video, software or texts; trademarks or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), owned by RISTOUR VIAJES or its licensors. All rights reserved. By virtue of the arranged thing in articles 8 and 32,1, paragraph second, of the Law of Intellectual Property, they are expressly prohibited the reproduction, the distribution and the public communication, including his modality of putting to disposition, of the totality or part of the contents of this web page, with commercial ends, in any support and by any technical way, without the authorization of RISTOUR VIAJES. The USER promises to respect the rights of Intellectual and Industrial Property that RISTOUR VIAJES holds . It will be able to visualize the elements of the portal and even to print them, to copy them and to store them in the hard disk of his computer or in any other physical support as long as it is, only and exclusively, for his personal and private use. The USER will abstain to suppress, to alter, to elude or to manipulate any protection device or security system that was installed in the pages of RISTOUR VIAJES .

4. DISCLAIMER OF WARRANTIES AND LIABILITY

RISTOUR VIAJES reserves the right to interrupt access to the services at any time and without prior notice, whether for technical, security, control, maintenance, power failure or any other justified cause.

Consequently, RISTOUR VIAJES does not guarantee the reliability, the availability nor the continuity of the Web nor of the Services, reason why the use of the same ones on the part of the users is carried out by their own account and risk, without, at no time, can be demanded responsibilities to RISTOUR VIAJES in this sense.

Furthermore, RISTOUR VIAJES assumes no liability whatsoever derived, by way of example but not limited to:

  • The use that users make of the materials available on the website, whether prohibited or permitted, in violation of intellectual property rights and / or industrial content of the website itself or third party portals.
  • For possible damages to users caused by normal or abnormal functioning of the search tools, the organization or location of the contents and/or access to the services and, in general, for errors or problems generated in the development or instrumentation of the technical elements that make up the service.
  • Of the contents of those pages to which users can access from links included in the web.
  • The acts or omissions of third parties, regardless of whether these third parties may be linked to RISTOUR VIAJES by contract.

Similarly, RISTOUR VIAJES excludes any liability for damages of any kind that may be due to the presence of viruses or the presence of other harmful elements in the contents that may cause alterations in computer systems as well as in the documents or systems stored therein, so RISTOUR VIAJES will not be liable in any case when they occur:

  • Errors or delays in the access to the services by the user when entering his/her data in the corresponding form or any anomaly that may arise when these incidences are due to problems in the Internet network, fortuitous events or force majeure and any other unforeseeable contingency beyond the good faith of RISTOUR VIAJES .
  • Failures or incidents that may occur in communications, deletion or incomplete transmissions, so that there is no guarantee that the services of the website are constantly operational.
  • Errors or damages caused to the website due to inefficient and bad faith use of the service by the user.
  • Non-operability or problems in the email address provided by the user to send the requested information.

In any case, RISTOUR VIAJES undertakes to solve the problems that may arise and to offer all the necessary support to the user to reach a quick and satisfactory solution to the incident.

5. CONTRACTING THROUGH THE WEB

In order to make any reservation and subsequent contracting, if applicable, through the web, the user must first read and accept the General Contracting Conditions of Reservation. Once accepted the same and completed and accepted the other documentation applicable to the contracted reservation and made the corresponding payment, we will complete the operation as soon as possible.

In the event that for certain circumstances we are unable to complete the orders placed, we will notify you as soon as possible and seek your authorization to retry the transaction.

When you make a transaction through our platform we may send you a confirmation email that will have details of the transaction. Please verify that the details in the confirmation email are correct as soon as possible and keep a copy for your records.

In case of error, we reserve the right to correct such error and revise your order accordingly (including charging the correct price) or cancel the transaction and refund any amount charged.

6. MODIFICATIONS

RISTOUR VIAJES reserves the right to carry out without previous notice the modifications that it considers opportune in the portal, being able to change, suppress or add so much the contents and services that are lent across the same one as the form in which these appear presented or located in his portal.

7. LINKS

In the event that RISTOUR VIAJES had links or hyperlinks to other Internet sites, RISTOUR VIAJES will not exercise any control over such sites and content. In no case RISTOUR VIAJES will assume any responsibility for the contents of any link belonging to an outside web site, nor guarantee the technical availability, quality, reliability, accuracy, comprehensiveness, truthfulness, validity and constitutionality of any material or information contained in any of these hyperlinks or other Internet sites.Likewise the inclusion of these external connections does not imply any type of association, merger or participation with the connected entities.

It is expressly forbidden the introduction of hyperlinks for commercial purposes in web pages outside RISTOUR VIAJES that allow access to this web portal without the express consent of RISTOUR VIAJES. In any case, the existence of hyperlinks in web sites outside RISTOUR VIAJES , will not imply in any case the existence of commercial or mercantile relations with the holder of the web page where the hyperlink is established, nor the acceptance on the part of RISTOUR VIAJES .

8. RIGHT OF EXCLUSION

RISTOUR VIAJES reserves the right to deny or withdraw access to the portal without prior notice, at its own request or that of a third party, to those users who do not comply with the present Terms and Uses of the web.

9. GENERAL

RISTOUR VIAJES will pursue the breach of the present conditions as well as any undue use of its portal exercising all the civil and penal actions that can correspond to it by law.

10. MODIFICATION OF THESE CONDITIONS AND DURATION

RISTOUR VIAJES may modify at any time the conditions determined here, being duly published as they appear here. The validity of the aforementioned conditions will depend on their exposure and will be in force until duly published. that they are modified by others.

11. DATA PROCESSING AND USE OF COOKIES

In accordance with the provisions of the General Regulation on Personal Data Protection and other applicable regulations on the subject, we inform you that the personal data you provide through our website or by sending emails, will be processed by YAÑEZ Y ASOCIADOS SOCIEDAD DE SERVICIOS MAYORISTA RISTOUR SL as responsible for the processing in order to carry out the registration of users, perform the transactions requested, as well as receive periodic notifications through electronic means. The legitimacy of the treatment lies in the provision of the services requested. You can find more information about the processing of your data in the privacy policywhich must be read, understood and accepted in order to use the services.

In the forms that collect personal data, each user will be informed about the purposes for which the data is collected. The user will be responsible, in any case, for the veracity of the data provided.

RISTOUR VIAJES is committed to the fulfillment of the obligation of secrecy of the personal data, therefore it has adopted the necessary measures to avoid its alteration, loss, treatment or unauthorized access, taking into account at all times the state of the technology.

On the other hand, RISTOUR VIAJES informs you that by visiting its web portal is not automatically recorded any personal data that identifies a user, instead there is certain non-personal information and not identifiable with a particular user that is collected during the live session through devices called “cookies” that allow us to obtain statistical information on the use of the web portal to then be able to make improvements. All users should consult our cookies policy to browse the web.

In any case, all users have the right to exercise, at any time, the rights of access, rectification, limitation of processing, deletion, opposition, limitation of processing, and data portability, by writing to our data protection officer at the email address info@ristourviajes.com, proving their identity . In the event that you consider, you can file a complaint with the Spanish Data Protection Agency.

12. APPLICABLE LAW AND JURISDICTION


For any interpretative or litigious issues related to the web portal, Spanish legislation shall apply and in case of dispute, both parties agree to submit, waiving any other jurisdiction that may correspond, to the jurisdiction of the Courts and Tribunals of the domicile of the consumer or by filing the appropriate claim by filling out the following electronic form: http://ec.europa.eu/consumers/odr/